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Needs Analysis and Assessment
 
Real Experience, Real Solutions
Our senior partners assist managers and executives in carefully identifying the learning and information needs that exist in their organizations, and help produce the plans necessary to enable execution and hands-on development.

Inventory the Skills and Knowledge Needed to Perform
Effective training and documentation efforts begin with a proper assessment of exactly what skills and knowledge each target audience requires to perform. PTA can help in capturing that inventory at the department or enterprise level, and use it to drive the creation of learning programs and reference documentation.
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Establish a User-Focused Content Architecture
When the content and documentation that your employees and customers need to perform is disorganized, outdated and/or distributed unpredictably across the enterprise, performance and efficiently suffer tremendously. Using proprietary tools and techniques, PTA can assist you in identifying the specific user populations that you need to serve and exactly what their learning and information needs are. The resulting information architecture then serves as the blueprint for subsequent content development and documentation efforts and ensures that performance needs are met and resources are properly dedicated.
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Plan and Design Performance-based Curricula
As organizations change due to growth, new systems, new workflows or other causes, so do the learning and support needs of their workforce. If your organization is undergoing change or has never properly planned a training curriculum, PTA can assist you in translating your performance and business goals into a curriculum plan that carefully divides and lays out the learning requirements, delivery media, and support resources for each section of your department, business line or enterprise.
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Establish Corporate Standards and Guidelines
One of the most difficult tasks mid-size and large organizations face is establishing consistency and efficiency in how training and documentation are developed and delivered. PTA's experts can work with your team or steering committee to establish best practices and standards for designing and developing training and documentation. PTA can also assist in communicating and disseminating the standards and best practices across the organization using methods that will ensure satisfaction and compliance from the front-lines up to management.
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© 2005 Performance Technology Associates, Inc.